Austin Air Systems Satisfaction Guarantee & Warranty

5 Year Mechanical & Pro-Rated Filter Life Warranties

All Austin air cleaners, including the HealthMate, HealthMate Plus+, Allergy Machine, and Pet Machine air purifiers, are backed by a manufacturer's 5 year mechanical assembly warranty under normal residential use, as well as a 5 year pro-rated HEPA cartridge warranty!

Your Austin Air cleaner is warranted to be free from defects in material and workmanship for a period of 5-years from the date of purchase; provided your Austin air cleaner was operated under normal residential use and that you have completed and returned your warranty registration to Austin Air Systems.

Austin Air also offers a 5-year pro-rated filter warranty, by far the most comprehensive in the industry. No more costly filter replacements every few months or even years. Austin Air filters are designed to last for an amazing 5-years, under normal residential use.

To register your warranty, please visit the Austin Online Warranty Registration Page.

For warranty assistance, please contact Austin Air Systems directly as follows:

Austin Air Systems, Limited
500 Elk Street
Buffalo, NY @nbsp;14210
Phone Toll Free: 1-800-724-8403

100% Satisfaction Guarantee

In the unlikely event that you are not completely satisfied with a air purifier purchased at, you can request an exchange or may simply return it within 30 days of purchase for a full credit or refund, less shipping costs (approximately US$40 for an HM400 or HM400+ / US$25 for an HM200JR).

For complete details on our return policy, please CLICK HERE.

Learn More About Austin Air Purifiers