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AirPurifiersAndFilters.com Store Policies and SecurityAirPurifiersAndFilters.com has been in air quality business since 1999. We are very proud of the quality and effectiveness of the products that we offer and in the expert service that we offer. We know that buying an air purifier can be a daunting task with so many options on the market. We want you to be absolutely 100% comfortable and confident in doing business with us. Published below are all of our important store policies so you know exactly what to expect when you do business with us. Of course, if you would like technical advice or if you have any questions regarding our products or store policies, please feel free to contact us toll free at 1-866-376-2690. We would be very pleased to assist you. Click on one of the following categories for more information:
Best Price Guarantee We will not be undersold! If you find a lower advertised price anywhere, we will beat it! Simply call us toll free at 1-866-376-2690 to order and provide proof of the lower price (fax copy of flyer or provide name and phone number of store so we can verify their price). Obviously, the product must be the same and be in the same condition (new). Our best price guarantee applies to advertised prices of a competitor at the time of your original order only. Competitor must have item in stock.
Shipping and Taxes Most of our prices include ground shipping at no extra charge. Shipping times vary depending upon your location. Regular (ground) shipping generally takes 2 to 7 days. Express shipping is also available for most products - please call us at 1-866-376-2690 for a quote. Shipping insurance is also included at no extra charge! Please inspect your product as soon as you receive it. If you notice any damage, please inform us immediately so we can send a replacement to you right away. Shipping damage must be reported within 7 days of receipt of the product. For your convenience, we have warehouses in both the USA and Canada. Most shipments are made via UPS, however, FedEx, the U.S. Postal Service, Canada Post, and other carriers may be used to improve delivery times to certain destinations. No taxes are charged on orders that are shipped to the United States or internationally. 5% GST or 13% HST, as applicable, will be charged on all shipments to Canada. 7% PST will also be added to orders shipped to British Columbia, Canada.
Your privacy is completely guaranteed at AirPurifiersandFilters.com. Your name, address, other personal contact information, and financial information is never shared, sold, lent, or rented to other parties without your permission. You email address will only be used to send you an electronic order confirmation, a receipt for your transaction, and other important correspondence regarding the processing of your order. Secure order processing is of paramount importance to us at AirPurifiersandFilters.com. Security is provided by industry standard Secure Socket Layer (SSL) technology (128 bit encryption). All sensitive personal and financial information entered during the checkout process, including your credit card number, is encrypted while traveling on the Internet. Your Internet browser (Internet Explorer) will display a 'lock' icon in the lower right corner of your screen when the SSL technology is enabled. If you are using an old browser or a workstation protected by a firewall, you may not be able to support SSL technology. If this is the case, or if you are concerned about processing your order online, you can place your order by phone, fax, or regular mail, as follows: AirPurifiersandFilters.com
AirPurifiersandFilters.com may contain links or hyperlinks to other websites. We assume no responsibility for the privacy or security practices or the content of such sites. If you ever have any questions about our privacy, security or other policies, please feel free to contact us by phone at 1-866-376-2690 or email us at info@AirPurifiersandFilters.com
By using AirPurifiersandFilters.com, you, the user, acknowledge the following legal notices and agree to the terms and conditions set forth herein. Copyright
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Disclaimer
This website and the materials contained herein are compiled from sources believed to be reliable and are provided on an 'as is' basis. AirPurifiersandFilters.com MediaWave Communications Corp., make no representations or warranties, either expressed or implied, of any kind with respect to this website or its contents. AirPurifiersandFilters.com and MediaWave Communications Corp., disclaim all warranties, expressed or implied, including but not limited to, merchantability and fitness for a particular purpose. AirPurifiersandFilters.com and MediaWave Communications Corp., will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental, punitive, and consequential damages. This site was created by and is controlled and maintained by MediaWave Communications Corp. in the Province of British Columbia, Canada. As such, the laws of the Province of British Columbia will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to modify our site and these disclaimers, terms and conditions at any time and without notice.
Satisfaction Guarantee / Warranty Information All products sold by AirPurifiersAndFilters.com are backed by manufacturer's warranties. Please refer to the following for details on the respective warranties of the various manufacturers:
- Austin Air Warranty
In the unlikely event that you are not completely satisfied with a air purifier purchased at AirPurifiersandFilters.com, please contact us as soon as possible such that we may be able to assist you in resolving any problems you are experiencing. If we are unable to remedy your concerns, you can request an exchange or may return the product within 30 days of original purchase for a full credit or refund, less our actual original shipping costs. Please note that all returns must be authorized in advance by our staff. Please contact us in advance for a return address and a return authorization number (RA#) which we will use to properly credit your account when we receive the returned item. Please note that you are responsible for shipping costs to return the product to us except in the event that a warranty replacement unit is being accepted due to a product defect or shipping damage. We recommend that all packages shipped to us be insured and clearly marked with the appropriate RA#. Packages not clearly marked with the appropriate RA# may be refused and returned to the sender at his/her expense. AirPurifiersandFilters.com is not responsible for product lost or damaged while being returned to us for any reason. All returns must be received at our warehouse no more than 30 days from the date the return authorization was issued. Packages arriving more than 30 days after the date of issuance of the return authorization number may be subject to an additional restocking fee of 20% or refused. All refunds will be shown as a credit against the credit card to which the original order was charged. Please allow 7-10 days for refund processing after arrival of the goods at the warehouse.
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